ICC World Cup 2019: Google apologizes for sharing special message for Indian Cricket Team across world

Google on its video calling app Duo sent out a special message to supporters of the Indian cricket team

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New Delhi:  It World Cup time and cricket fever is just about to grip the nation and brands want  to cash in on it big time. Now, over the year, we all have come to expect that Google will do something ‘special’ around occasions, special dates or to mark important events. Mostly it in the form of a doodle or a video message on one of its app.  The search giant did the same a day before the 2019 cricket World Cup started in England.

Google on its video calling app Duo sent out a special message to supporters of the Indian cricket team. The video has captain Virat Kohli sipping on a beverage as the message.

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“Thank you for your wishes. Keep cheering for team India” flashes on the screen. However, the message was sent to everyone across the country when it was supposed to be just for the Indian audience. Several users , as per a report by Android Police, in countries like US, UK, New Zealand got the message and reportedly weren’t too happy to see the ad.

So much so that Google had to send out an official ‘apology’. On its support forums website, the company posted the following message, “This evening a video message was accidentally sent by Google to some Duo users. This was not an ad, it was a message that users in India were intended to receive as a thank you if they chose to participate in an upcoming Duo promotion. We are sorry for any confusion this may have caused. 


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