Joined the company as an employee and became the CEO of the same after years of hard work, well this is the dream of any working individual that has rarely come true. However, Mitsuko Tottori who started her career as a cabin crew or flight attendant recently became the first female CEO of Japan Airlines. Yes! you heard it right. Mitsuko Tottori has been appointed as CEO & President of Japan Airlines. Japan Airlines Co., Ltd. is the flag carrier of Japan. JAL is headquartered in Shinagawa, Tokyo. Now, the question arises who is Mitsuko Tottori, Japan Airlines first female CEO? Below is all about Mitsuko Tottori-
Who is Mitsuko Tottori?
Mitsuko Tottori, 59, started her professional career as a flight attendant at Japan Airlines in 1985. Slowly & steadily, Mitsuko Tottori climbed the ladder of success. In 2015, Mitsuko Tottori was appointed as senior director of cabin attendants, paving the way for her eventual appointment as president and CEO in April 2024.
Japan Airlines (JAL) reportedly revealed the reason behind appointing Mitsuko Tottori as the CEO saying that "her high level of insight and field experience in safe flight operations and service through her career,” and her “significant contribution to maintaining safe operations during the Covid-19 pandemic."
On Wednesday, Mitsuko Tottori addressed a press conference where she emphasised the importance of diversifying the airline’s revenue streams, particularly in light of the challenges posed by the COVID-19 pandemic.