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The RBI on Thursday announced new rules that entitle complainants to a compensation of Rs 100 per calendar day in case their complaint is not resolved within a period of 30 calendar days from the date of the initial filing of the complaint with a Credit Institution (CI) or a Credit Information Company (CIC.)

RBI fixes Rs 100 per day compensation for customers in case CIs don’t resolve complaint in 30 days

National Consumer Rights Day 2021 is observed on December 24 to spread awareness about the responsibilities, rights, and duties of the customers.

National Consumer Rights Day 2021: Click to know everything about the day!

The National Anti-Profiteering Authority (NAA) has found Hardcastle Restaurants, a franchisee of fast food chain McDonald's, guilty of not passing on GST rate cut benefits of over Rs 7.49 crore to consumers.

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RBI fixes Rs 100 per day compensation for customers in case CIs don’t resolve complaint in 30 days

National Consumer Rights Day 2021: Click to know everything about the day!

NAA finds McDonald's franchisee Hardcastle at Fault of overcharging