Banks, Airlines, the Stock Market, and the entire global work went down on Friday after Microsoft crashed. Microsoft Crash halted the world's working whosoever was dependent upon Microsoft 365. Microsoft Crash became the global talking point as airports around the world went into chaos as passengers could not check in or check out. Even multiple airlines around the world were grounded due to Microsoft's outage. Many media houses including Sky Network crashed due to Microsoft Down. As a result, netizens slammed the global IT giant, and memes on Microsoft Crash started trending globally. Now, Microsoft CEO Satya Nadella has finally broken his silence over the entire botch-up on his official X handle. Below is what Nadella wrote-
"Yesterday, CrowdStrike released an update that began impacting IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online."
CrowdStrike breaks silence on Microsoft Outage
On Saturday, CrowdStrike issued a detailed statement on Microsoft outage and revealed what went wrong with the IT giant's software. "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This was not a cyberattack.
The issue has been identified, isolated and a fix has been deployed. We are referring customers to the support portal for the latest updates and will continue to provide complete and continuous public updates on our blog. We further recommend organizations ensure they’re communicating with CrowdStrike representatives through official channels.
Our team is fully mobilized to ensure the security and stability of CrowdStrike customers. We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on. We assure our customers that CrowdStrike is operating normally and this issue does not affect our Falcon platform systems. If your systems are operating normally, there is no impact to their protection if the Falcon sensor is installed."
Actions taken by CrowdStrike to resolve the issue
CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes. If hosts are still crashing and unable to stay online to receive the Channel File Changes, the workaround steps below can be used.
We assure our customers that CrowdStrike is operating normally and this issue does not affect our Falcon platform systems. If your systems are operating normally, there is no impact to their protection if the Falcon sensor is installed. Falcon Complete and OverWatch services are not disrupted by this incident.